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  Above all else Residential Support Services is absolutely committed to ensure that each individual served is treated with dignity, respect and lives safely in communities of their choice. Our Human Rights Committee and our Quality Management Team monitors all of our services and develops training focusing upon the assurance of rights in compliance with the United Nations Declaration of Human Rights and State human rights statutes.  Printable Flyer ... 
 
 

You have the right to view your record.  

You have the right to see and make copies of information in your record, have a copy of your annual plan, request changes in your record and you have the right to request restriction on information disclosed about you. RSS staff will help you if you wish to exercise these rights.

 

You have the right to confidentiality.  

You have the right to have your personal information kept private.  You have the right to know who we talk to about you and what we say.

 

You have the right to request additional information about your rights.  

Residential Support Services will assist you in understanding your rights. Residential Support Services will provide you a copy of this document and explain your rights further.

 

You have the right make choices about your services.

You have the right decide what agency you wish to work with, what goals and services you want and you have the right to decline services.

  You have the right to be free from abuse.
You have the right free from all forms of abuse, neglect, mistreatment and exploitation. You have the right to be treated fairly, with dignity and respect.
  You have the right to choose the people with whom you associate.
RSS recognizes the importance of family and friends and will assist you in maintaining your relationships.
  You have the right to refuse services  
  You have the right to live, work and play in safe environments.  
  You have the right to timely response to your questions and concerns.
  You have the right to file a grievance and have assistance from staff with filing that grievance.
  You have the right to contact the executive director or program director directly we say. 
 
   
 
 

You have the Right to Vote You have the right to vote.

RSS staff will assist you to register and vote if that is your wish.

  You have the right of religious freedom.
You have the right to go to church, express your religious beliefs or the right to have no religious beliefs. RSS staff will assist you to attend religious services or protect your right to refuse to attend according to your wishes.
  You have the right to access healthcare.
You have the right to see a doctor when you are not well and RSS staff will assist you with finding healthcare providers. RSS staff will also assist you with routine, urgent and follow up medical care.
  You have the Right to Privacy.
You have the right to personal privacy and RSS staff will assist you if you have any problems in this area.
 

You have the right to equal employment opportunity.

RSS staff will assist you with finding employment services and will advocate for/with you if you are treated unfairly.

  You have the right to due process.
You have the right to access legal council and to appeal any decision made about your services. RSS staff will assist you if you wish to make an appeal, file a grievance, or access legal council. RSS staff will act as an advocate or help you find an advocate at your request.
  You have the right to have control over your own money.
RSS will assist you with managing your money only at your or your guardians request. You may revoke this request at any time.
  You have the right to marry, have children and raise a family
  You have the right to freedom of expression  
  You have right to buy sell or dispose of personal property
 
  Physical Address:
Residential Support Services of Wake County Inc.
185 Wind Chime Court - Suite 101
Raleigh, NC 27615

919-787-1214    919-787-3416 fax
 
Mailing Address:
Residential Support Services of Wake County Inc.
P.O. Box 98476
Raleigh, NC 27624
919-787-1214